Anna Dobrosovestnova holds a MA in Media Studies from Amsterdam University and a MSc in Cognitive Science from The University of Vienna where her thesis focused on the evaluation of the role of constructivism for educational robotics. She is currently employed at the Austrian Institute of Artificial Intelligence. Her research interests include design of social emotions in social robots, philosophy of technology, ethics of robotics.
Glenda Hannibal holds a BA and MA in Philosophy from Aarhus University with a specialization in epistemology, metaphysics and cognition. Currently working as a predoctoral university assistant in the Human-Computer Interaction (HCI) Group, she is focusing her PhD project on how an emphasis on vulnerability can help inform studies on trust in social human-robot interaction (sHRI) and the development of trustworthy agent-like robotic systems.
The Promise of Human-Robot Co-Working and the Implications for Workplace Identity Performance |
In this paper, we present and critically reflect on the promises of co-working with social robots in service industries. We propose that an important difference between human workers and robotic workers is the capacity to perform an individual identity through work. To further explore this, we adopt the concepts of naturalization and normalization from feminist studies of workplace identity and discuss how social robots, "imprisoned" in one role: that of a friendly and consistent helper, may present psychological and political challenges to how human workers relate to and perform their workplace identity.
