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The “Social” of the Socially Interactive Robot

Pre-recorded talk | CASES

This video is not available any longer from this site; check the author’s personal websites for any additional postings;  the paper will appear in the RP2020 Proceedings in December

Authors

Salla Jarske, Tampere University (FI)

Salla Jarske (Master of Social Science) is a doctoral researcher in the research group of Human-Centered Technology (IHTE) at Tampere University. She received her master’s degree in social science (Social Psychology) from Tampere University in 2017. She wrote her master’s thesis on ethnomethodology, and is currently pursuing her doctorate on human-robot interaction with social robots.

Sanna Raudaskoski, Tampere University (FI)

Sanna Raudaskoski (PhD, Social Psychology) has strong expertise on ethnomethodology and the theory of affordances, and analyzing technologically mediated interactions. Raudaskoski prepared her doctoral dissertation in the graduate school on User-Centered Information Technology (UCIT) at the University of Tampere. Her doctoral dissertation considered the affordances of mobile phones. She has also studied Augmentative and Alternative Communication (AAC) methods in interactions with aphasic speakers and multiple practices around live-streamed music concerts at remote concert venues. Recently, Raudaskoski has studied the use of smartphones in face-to-face interactions. Currently, she works as a university teacher at Tampere University.

Kirsikka Kaipainen, Tampere University (FI)

 

Kirsikka Kaipainen (PhD, Information Technology) currently works as a postdoctoral researcher in the research group of Human-Centered Technology (IHTE) at Tampere University, Finland. She received her doctoral degree in 2014 from Tampere University of Technology. Her research interests encompass persuasive social robots and technologies to promote sustainability, equality and wellbeing. She is experienced in the design and evaluation of wellbeing technologies, and in conducting field studies on user experience with social robots.

Full Title

The “Social” of the Socially Interactive Robot: Rethinking Human-Robot Interaction through Ethnomethodology

Abstract

As social robots project socially interactive skills including speech and gestures, they are in a position to project normative practices that humans ordinarily rely upon in their everyday interactions with each other. Social robots enable experiences that are reducible to interaction as a normative practice, such as a sense of moral obligation to respond to a robot’s greeting. This may have consequences both for the user experience and the design of social robots that are currently overlooked. We propose that theoretical-methodological tools from ethnomethodology should be applied to evaluate and investigate the experiences related to social interaction with social robots.