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Polite Interactions with Robots

Luciana Benotti, Universidad Nacional de Cordoba, ES
Patrick Blackburn, University of Roskilde, DK

We sketch an inference architecture that permits linguistic aspects of politeness to be interpreted; we do so by applying the ideas of politeness theory to the SCARE corpus of task-oriented dialogues, a type of dialogue of particular relevance to robotics. The fragment of the SCARE corpus we analyzed contains 77 uses of politeness strategies: our inference architecture covers 58 of them using classical AI planning techniques; the remainder require other forms of means-ends inference. So by the end of the paper we will have discussed in some detail how to interpret automatically different forms of politeness — but should we do so? We conclude with some brief remarks on the issues involved.