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Practical Information


Please refer to this information in case you have special needs. Information on accessibility of hotels, sights, theatres and operas, restaurants, etc. is provided.

Banks and currency Exchange

In Austria the euro is used.

Opening hours (mostly)

  • Monday-Friday: 8am - 12.30 noon and 1.30pm to 3pm (Thursday until 5.30pm)
  • Closed Saturdays and Sundays

Currency exchange

Exchanging money is cheapest at the diverse banks, spread all over Vienna.  

Credit card/cash points

Cash dispensers where you can withdraw cash with Maestro and credit cards are spread all over Vienna. On the map of the conference venue that will be provided in due time, the closest cash points are marked.

Conference and registration desk

Information coming soon


The code for calling Austrian numbers from other countries is: +43

Emergency phone numbers

  • Ambulance 144 (European emergency 112)
  • Police 133
  • Fire 144 
  • ViennaMed doctor's hotline for visitors (0-24) +43 1 513 95 95 (service hotline, NO emergency service; in case of emergency please call 144)
  • Doctor on call (nights between 7pm and 7am, weekends between Friday 7pm until Monday 7am) 141
  • Pharmacy, outside normal hours +43 1 1550 (German tape only) or apotheker.or.at
  • Dentist (Monday - Friday between 8pm and 1am, weekends 9am to 6pm) +43 1 512 20 78 (German tape only)
  • In case of intoxication: +43 1 406 43 43
  • Emergency rooms that are open all day:
    • Allgemeines Krankenhaus (phone: +43 1 404 00; Währinger Gürtel 18-20, 1090 Vienna)
    • Hanusch-Krankenhaus (phone: +43 1 910 21-0; Heinrich-Collin-Straße 30, 1140 Wien)
    • Lorenz Böhler Unfallkrankenhaus (phone: +43 1 331 10; Donaueschingenstraße 13, 1200 Vienna)
    • Unfallkrankenhaus Meidling (phone: +43 1 601 50-0; Kundratstraße 37, 1120 Vienna)

Dining out in Vienna

Information will be provided soon.

Insurance and liability

Participants are advised to take out their own health and travel insurance.

Postal service

Find the nearest location here.

Opening hours:

  • Monday – Friday: 8am - 6pm
  • Saturday and Sunday: closed

Car parking

Note that several districts of Vienna are short-stay parking zones, which means you need to purchase parking tickets. Mostly, information is displayed directly at the parking spaces. Further information (also about where to buy tickets) can be accessed at https://www.wien.info/en/travel-info/to-and-around/parking. A cheaper option is to park your car at one Vienna’s conveniently located park and ride facilities (www.parkandride.at).


Shops and food stores in Vienna display a wide variety of opening hours (usually ranging from 7am to 8pm, some are open until 10pm). Please note that shops and food stores are closed on Sundays and typically close at 6pm on Saturdays. Bakeries often sell their products on Sunday mornings also.

There’s several food stores that sell a limited range of their products on Sundays, most notably:


  • Billa at Franz-Josefs-Bahnhof, Julius Tandler Platz 3, 1090 Vienna (6am - 10pm)
  • Billa at Praterstern, 1020 Vienna (6am - 10pm)
  • U3 Supermarkt at Westbahnhof, 1070 Vienna (7am - midnight)
  • Bahnhof City at Wien Hauptbahnhof, Am Hauptbahnhof 1, 1100 Vienna (5am - 11pm)
  • Spar at Allgemeines Krankenhaus, Währinger Gürtel 18-20, 1090 Vienna (9am - 7pm)
  • Spar at Babenbergerstraße, 1010 Vienna (10am - 7pm)

(Be aware of the potential waiting period; usually those supermarkets see large crowds on Sundays.)


Until May 2018 smoking indoors of restaurant or bars is still allowed under certain circumstances. The smoking areas are visibly separated from non-smoking areas. Depending on the size of the restaurant or bar, there’s also locations where smoking is allowed in all rooms.


The current Value Added Tax (VAT ) rate is 20 %. VAT is included in hotel and restaurant bills, entrance fees, etc. and cannot be refunded on these services.


There is several taxi companies: Taxi +43 1 60 1 60, Taxi +43 1 40 100, and Taxi +43 1 31 300. You can find taxi stands all over the city.

Please refer to the information provided at “How to get around in Vienna” to find further information on public transport and bike options.

Time zone

Vienna is in the Central European time zone (CET = Greenwich Mean Time +1).


Tips are not included in the bills. Usually, if service was satisfying, a tip is given.

Visa Requirements

You do not need a visa if you are citizen of

  • Any country of the European Union, Switzerland, Croatia, Israel, Japan, Australia, New Zealand
  • Citizens of certain North and South American countries do not need a visa neither.

Please contact have a look at this page if you are in doubt: https://www.bmeia.gv.at/en/travel-stay/entry-and-residence-in-austria/


Typical voltage in Austrian households, hotels, etc. is 230 volts (alternating current). Plugs are European standard with two round pins.


Vienna provides around 400 free WiFi hotspots. Find them here. (Click “Kommunikation und Wirtschaft” and then “WLAN-Standort” to find them.)

Also, a temporary user ID and password to access the WiFi of the University of Vienna (via eduroam) will be provided with your conference material. There is no limit to its use then, you remain logged in until you manually quit or take it out of the range of eduroam. 

Google map

Click here.